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Returns of goods

THE RIGHT TO WITHDRAW FROM THE AGREEMENT

  1. A Customer who is also a Consumer who concluded the Sale Agreement or contract for the provision of Electronic Services may withdraw from it without giving reasons, by submitting a relevant statement in writing within fourteen days. To comply with this deadline, it is enough to send a statement before its expiry. The above authorization may be implemented by the Consumer by sending a statement of withdrawal to the following address:

Corpo Sp. z o.o. Spółka komandytowa, ul. Karolewska 1, 90-560 Łódź

1.1. The specimen of the statement on withdrawal from the contract for the provision of services is included in the appendix to these Regulations.

  1. The fourteen-day period, in which the Consumer may withdraw from the Sales Agreement or the contract for the provision of Electronic Services, counts from a day of taking possession of the thing by the Consumer in case of the Sales Agreement, and when the agreement concerns providing Electronic services - from the date of its conclusion.
  2. In the event of withdrawal from the Sales Agreement or contract for the provision of Electronic services is considered to be not concluded and the customer is released from any obligations. What the Parties have provided is returned unchanged, unless a change was necessary within the limits of ordinary management.

Returned goods must be complete and must be returned in the original intact packaging or unchanged unless the change was necessary within the ordinary management, i.e. the customer should proceed with the goods taking into account the necessity of its possible later return. The returned goods should be sent back together with the invoice or sales receipt received.

The seller is obliged immediately, no later than within 14 days from the date of receipt of the consumer's statement on withdrawal from the contract to return to the consumer all payments made by him, including the cost of delivering the goods.

If the consumer has chosen the method of delivery of the item other than the cheapest method of delivery, the Seller is not obliged to refund the additional costs incurred by the consumer.

The consumer who has withdrawn from the contract is obliged to return the product to the Seller immediately, but no later than 14 days from the date of withdrawal from the contract.

The company does not receive shipments sent to it back on delivery and is not responsible for the costs associated with such shipments.

  1. The Seller shall refund the amount immediately, but no later than within 14 calendar days of return to the bank account number indicated by the Consumer or in another way indicated by the Consumer.

4.1. In the event of withdrawal from the agreement, the Seller may withhold the reimbursement of payments received from the Buyer until receipt of the product or delivery of evidence by the Buyer of its return, depending on which event occurs first.

  1. The right to withdraw from a distance contract is not entitled to the Consumer in cases (pursuant to art. 38 of the Act of 30 May 2014 on consumer rights, consolidated text of 24 June 2014, Journal of Laws of 2014 item 827)

(1) the provision of services commenced, with the consumer's consent, before the deadline referred to in points 7.1 and 7.2 above;

(2) services with properties specified by the consumer in his order or closely related to him;

(3) services which due to their nature cannot be returned or whose subject is quickly spoiled;

 

ANNEX 1 - SPECIMEN OF WITHDRAWAL FROM THE AGREEMENT

Addressee: Corpo sp. o.o. Sp.K. ul. Karolewska 1, 90-560 Łódź

- I/We (*) hereby inform/inform (*) about my/our (*) withdrawal from the contract concluded on ...

- The date of conclusion the agreement……………………………………………………………..

- User's name and surname ..................................................................... ..

- User's Address ..................................................................... ..

- User’s Signature ..................................................................... ..

- Date ..................................................................... ..

(*) Delete as applicable.

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